We are committed to providing a personal and efficient solution for our customer’s removal needs. Initially serving people in Mansfield and Chesterfield, our removal company has grown rapidly and we have extended our services nationally and internationally.
If you are looking for a moving company get in touch today for a free, no obligation quotation and discover what makes us stand out from the crowd.
How it all began…
Hello, my name is Sean O’Connor, I am the founder of O’Connor & Co. Removals Limited.
I booked a removal company to move my household goods and I was surprised by all of the hidden fees and was very disappointed in their service.
I thought “I can do better” and I am now on a one man mission to change the way the industry works. So armed with motivation and passion to help people I spent 6 months preparing a business plan with the help of the Princes Trust. I went to the Princes Trust panel which reminded me a bit of ‘Dragons Den’ admittedly. I was awarded some funding and along with selling my car and pretty much everything I owned, I was able to start my business. I saw room for massive improvements in the removals industry and wanted to make sure the customer service level was (and now even more so) exceptional.
Although in all honesty O’Connor & Co. hasn’t been around for decades like some companies, in such a short space of time in comparison, we have created our own niche market of ‘Professional Removals’, with a unique protection service and even to this day, we still don’t have any hidden fees. In fact, our survey showed us that 100% of our customers would (and do) use us again. We also believe in giving back to the community including sending aid work to Vienna, helping the local community and with various sponsorships and charity work,
The company was built by a customer for customers. With all of our full 5 star feedback, endorsements and associate recommendations (including the biggest chain of solicitors in the East Midlands) all of our customers have unwavering confidence every time they move with us. The local newspaper and the radio often feature our company, due to our ethical nature, I know this really shows our desire to help and the exceptional quality of the service we provide, for all of our customers, every time.
Our staff are amongst the best I’ve ever come across, with enthusiasm and exceptional professional removal skills, we have staff from all over the East Midlands. Their training, hardworking, ethical and courteous nature help make a stressful event into a happy and enjoyable one.
I am very proud of what we have achieved. My own honest and biased opinion is that we are one of the best companies in the East Midlands, and this is just the beginning…
Which? Trusted Trader
In 2017 we were delighted to achieve Which? Trusted Trader status, which recognises the high quality of our service. Read more about this.
We are very honoured and proud to receive the Chad 2017 New Business of the Year Award and to then receive the 2017 Business of the Year Award! We strive to provide the highest levels of service and to have our work recognised in this way was a great compliment.
In 2018 we were delighted to be awarded the award for customer service! Our team work hard to provide the highest levels of service we can, which is why this award is so special to us.
In May 2019 we achieved ISO 9001 accreditation, this process has helped us to streamline our service, put measures in place to reduce errors and improve our customer service. Click here to read more about ISO 9001.
We are proud to have been selected as a finalist in The National Family Business Awards 2019, the awards were founded 10 years ago and recognise and celebrate extraordinary entrepreneurial families. The award ceremony will be held at Wembley Stadium on 13th July 2019.